NOBODY
OWNS IT.
Make it your question

05 / THE WORK IN PROGRESS

Less announcement.
More follow through.

The campaign record, the information requests and the next decisions. Dates here are a snapshot, not a live connection to institutional systems.

THE CAMPAIGN TIMELINE

From one question
to a paper trail.

Build the evidence base

Prepared the tracker, the national contact register, the evidence brief and four related policy addenda.

Begin the outreach

Letters and follow up questions began going to health, oversight, advocacy and elected offices.

Document the local policy gap

Sunnybrook and ConnexOntario replied to the ownership question. Other hospitals described process or directed records requests to FOI.

Receive the Ministry’s first answer

The constituency correspondence described shared and local responsibilities. In separate written correspondence, reference 361-2026-6680, the Ministry said it had shared the letter with staff developing future policy.

Record the redirect loop

Ontario Health pointed to the Ministry, later adding its Quality Standards team. The Ministry pointed to Ontario Health for performance reporting questions.

Consolidate the record

Campaign snapshot: 407 sent emails, 189 addresses contacted, 53 substantive replies and 30 redirects. No continuing transition owner identified in the reviewed replies.

Add the new institutional replies

The recap adds the PPAO answer, CAMH’s partial response and pilot sharing, New Brunswick redirects and related funding, regulatory and oversight replies. No continuing transition role was identified in the recap. The original numerical tally remains dated November 2.

Read the update ↗

Record the standard, oversight replies and FOI decision

PPAO identified the hospital to home standard. Nova Scotia acknowledged the policy input and Newfoundland and Labrador’s Auditor General confirmed its intake mandate. Accessibility Standards Canada and FSRA replied. Southlake closed SH-26-17 after granting access to one policy.

CAMH described declined referral notifications

The office identified the clinical director who received the pilot and described the referring provider and primary care routes for notification. CAMH receipt ↗

Take the question back to Ontario

The Thornhill constituency office reported forwarding the question. An opposition office offered a ministry liaison email after declining Question Period and the order paper. The campaign wrote to Ministry and Ontario Health staff. A ministerial answer and a liaison send confirmation remained open at the audit cutoff.

MPP replies ↗

THE RECAP’S OWN CLASSIFICATION

Partial answers are
still partial answers.

Reported resultCount
Answered fully or in part5
Redirected or mandate response8
Without a substantive answer at cutoff2
Additional November 3 follow ups pending12
Template text issues described2
Responsible transition roles identified in the recap0

Source: the November 1 to 3 campaign recap. Categories overlap and include earlier context. The 2 without a substantive answer include Horizon, which sent an automatic acknowledgement. These counts are not added to the November 2 campaign totals.

FOLLOW UP STATUS / NOVEMBER 10

Replies received and questions still open.

Nova Scotia’s Office of Addictions and Mental Health responded on November 4. The Mood Disorders Society of Canada said it lacked capacity to get involved. Accessibility Standards Canada answered on November 5.

The audit did not confirm later substantive replies for the remaining November 3 follow ups, including Horizon, NS Health Central Zone, the New Brunswick health ministry, Healthcare Excellence Canada, Schizophrenia Society of Canada, the Canadian Psychological Association, Children’s Mental Health Ontario and CADDAC. Jobs and Families, an MP office and an Ontario support animal inquiry also remained on the follow up list.

ONTARIO POLITICAL CORRESPONDENCE / NOVEMBER 4 TO 10

Where the offices sent the question.

One constituency office forwarded the request to the Ministry. An opposition office offered its ministry liaison. Several offices redirected the request to the writer’s local Member or to a caucus critic. The campaign contacted the critic on November 10. The audit records no reply from that office and no confirmation that a Member put the question to the Minister in the House.

The November 10 correspondence cited the Ministry’s October 23 reply, reference 361-2026-6680. The original message confirms the Ministry shared the letter with staff developing future policy. Read the Ministry acknowledgement ↗

FREEDOM OF INFORMATION

Ask for the records.
Track the answer.

Only verified milestones are marked complete. Signed forms and file references do not by themselves prove a request is complete.

InstitutionWhat is soughtRecord in the packStill to confirm
Mackenzie HealthFOI reference on recordAggregate outpatient mental health referral and wait information.Fee requested

File reference and fee letter present.

Payment receipt, confirmed request scope and the institution’s response date.
Southlake HealthSH-26-17Written policies for adults discharged home from psychiatric emergency care. General records only.Closed · access granted

Request received October 19. November 5 decision sent November 6 at 10:04 AM. Full access granted to “Emergent Mental Health Assessment Unit (EMHAU) - Operation of.”

Review the released policy before summarizing its contents. Read the FOI summary ↗
St. Joseph’s Healthcare HamiltonPolicies and aggregate records relating to the psychiatric ER handoff.Signed form present

FOI route and signed request present.

Institutional acknowledgement, fee status and response date.

Southlake’s status reflects the November 10 audit. Mackenzie and St. Joseph’s reflect the November 2 snapshot.

NEXT DECISIONS / NOVEMBER 10

Turn each redirect
into a clear request.

Current actions and outstanding replies.

The separate FOI work remains open ↗
01

Track the Ontario policy answer.

The campaign sent the PPAO question to Ministry and Ontario Health staff on November 10. Their replies, the Thornhill forward details, the liaison send confirmation and the critic’s reply remain open.

02

Seek systemic transition oversight.

The Patient Ombudsman route remains open. A filing has not been verified.

03

Ask CAMH for the pilot decision.

CAMH identified the Clinical Director as the recipient and described declined referral notifications. Ask for a decision date and a written timeline and fallback when the referring provider cannot reach the patient.

04

Follow the FSRA referral question.

Market Conduct answered on November 6. The campaign asked which body can address medication coverage continuity.

05

Track the accessibility guidance request.

Accessibility Standards Canada answered on November 5 and said it would share the comments internally. A commitment to issue guidance remains open.

06

Follow the New Brunswick data route.

The New Brunswick Health Council step remains open.

07

Use the federal ministerial route.

The requested ministerial address follow up and any reply remain unverified.

08

Ask MCCSS about benefit redesign.

The Guide Dog Benefit redesign question remains open.

Follow the record.

A dated feed for campaign updates. No email address needed.

Open the RSS feed ↗

ONE QUESTION. A BETTER STANDARD.

Make it your
question, too.

Ask your elected representative who stays accountable until follow up care accepts the person.

Build your letter
Need support right now?In Canada, call 988 or text 988. Immediate danger: 911.
Find support