NOBODY OWNS IT | CAMPAIGN CORRESPONDENCE SUMMARY

R09 | October 15, 2026

Mackenzie Health | Patient Relations, relaying outpatient program information

Triage described. Metrics directed to FOI.

The hospital described electronic referral, clinical triage, notification to referring and primary care providers if a referral is not accepted, and scheduling after acceptance.

CONTEXT: Statistical and program metrics requests were directed to the records and FOI process. The reply describes an operating pathway. The campaign’s question about a continuing transition owner remained unresolved.

Source: Campaign supplied correspondence, snapshot November 2, 2026. Summary only. Personal and staff contact details omitted. Not an independently authenticated public record.