NOBODY OWNS IT | CAMPAIGN CORRESPONDENCE SUMMARY

R01 | October 15, 2026

Sunnybrook | Office of the Patient Experience

No specific transition policy identified.

The reply said no specific policy assigns a specialist or service responsibility between psychiatric emergency discharge and referral acceptance.

CONTEXT: The same reply said existing primary care providers and outpatient specialists remain the point of contact until the patient is accepted and seen. This is not a statement that physicians have no duties.

Source: Campaign supplied correspondence, snapshot November 2, 2026. Summary only. Personal and staff contact details omitted. Not an independently authenticated public record.